qt777's Privacy Policy

1. Introduction & Applicability

qt777 ("we", "us", "platform") is an online gaming service operating in Bangladesh. When you use qt777's website, mobile version, or any other digital channel, you come under this Privacy Policy ("Policy").

The purpose of this policy is to inform you in clear and simple language about what information we collect, why we collect it, how we use it, and under what circumstances we share it with third parties. We believe transparency is the foundation of trust.

This policy applies only to users aged 21 or older. If you are under 21, please do not use the qt777 platform.

2. What Information We Collect

We may collect your information in various ways. The types of information collected are as follows:

2.1 Information You Provide

Information you voluntarily provide during account registration and platform use includes:

• Full name and national identity card details (for identity verification)
• Email address and mobile number
• Date of birth (for age verification)
• Banking and payment information (during transactions via bKash, Nagad, Rocket, or bank transfer)
• What you share through support chat or email

2.2 Automatically Collected Information

When you browse our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Time of access to the website, browsing patterns, and session duration
• Information collected through cookies and similar tracking technologies (see Section 8 for details)
• Transaction history and gameplay activity logs

2.3 Information Received from Third Parties

We may collect limited information from legitimate third-party services for identity verification or fraud prevention. Applicable laws are always followed in such cases.

3. Purpose of Using Information

We use your information only for specific and legitimate purposes. These purposes are:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure gaming features, bonuses, VIP benefits, and other services.
• Financial Transaction Processing: To securely complete deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfer.
• Security & Fraud Prevention: To prevent unauthorized access, account hacking, or financial fraud.
• Legal Compliance: To fulfill obligations related to age verification and responsible gaming.
• Support Services: To resolve your issues through 24/7 live chat and email.
• Platform Improvement: To review user experience and improve service quality.
• Communication: To send important account notifications, policy changes, or security alerts.

4. Information Sharing & Disclosure

qt777 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Necessary information may be shared with trusted third-party service providers for payment processing, identity verification, or technical infrastructure management. These providers operate under strict confidentiality agreements.

4.2 Legal Obligations

We will be required to disclose information when necessary under court orders, government directives, or valid legal processes.

4.3 Organizational Changes

User information may be transferred in the event of business mergers, acquisitions, or restructuring. You will be notified in advance if such changes occur.

5. Information Protection & Security

We take industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data transmission on our platform is protected by SSL encryption.
• Firewall & Intrusion Detection: Advanced security measures are in place to prevent unauthorized access.
• Restricted Access: Only authorized personnel have access to your information where necessary.
• Regular Security Reviews: Our systems and processes are audited regularly.
• Payment Security: Sensitive information related to transactions is processed through proper encryption.

However, complete security on the internet cannot be guaranteed. It is your own responsibility to keep your account password confidential and to avoid logging in on unfamiliar devices.

6. Data Retention Period

We retain your information for as long as your account remains active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period for legal, regulatory, or dispute resolution reasons. Once the need has passed, information is securely deleted or anonymized.

7. Your Rights

You have certain important rights over your personal information:

• Access: You may request to know what information we hold about you.
• Correction: If your account contains incorrect or incomplete information, you may request a correction.
• Deletion Request: In certain circumstances you may request that your information be deleted — however, this may not be possible where legal obligations exist.
• Objection to Processing: You may object to the processing of your information for specific reasons.
• Data Portability: In some cases you may request a copy of your information.
• Withdrawal of Consent: For information processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, please contact our support team. We will review your request within a reasonable time.

8. Cookies & Tracking Technologies

qt777 uses cookies and similar technologies to ensure platform functionality and improve user experience.

8.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. The platform does not function properly without these.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To review platform usage and improve service quality.

8.2 Cookie Control

Cookies can be disabled from your browser settings. However, this may disrupt some important platform functionality.

9. Protection of Minors

qt777 is for users aged 21 or older only. We do not intentionally collect information from minors. If we are informed that information from a minor has been collected, we will delete it immediately and suspend the associated account.

If a parent or guardian believes their child is using our platform, please notify our support team immediately.

10. Third-Party Links & Services

Our platform may contain links to third-party websites. qt777 is not responsible for the privacy policies of these external sites. You are advised to read their own privacy policies before visiting external sites.

11. International Data Transfers

Your information may be stored or processed on servers outside Bangladesh as needed to provide services. In such cases we ensure that the standard of data protection remains equally high and that applicable laws are followed.

12. Policy Changes

We may update this privacy policy from time to time. If significant changes are made, a notification will be sent to your registered email and the date of the change will be noted on this page. Continued use of the platform after changes means you have accepted the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24/7 to assist you in both Bengali and English.